Clockwork Express Privacy policy | Clockwork Express

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Privacy Policy

The clockworkexpress.com ( “we”, “us”, and “our”) takes the privacy of those visiting our web site (“you”) very seriously. We provide this Privacy Policy (the “Policy”) because you have the right to know what information we collect, how it is protected and used, and the circumstances under which it may be disclosed. This Policy describes our use and sharing of personally identifiable information, which includes your full name, email address, ZIIP code that you may voluntarily provide to us if and when you fill in certain from our Web Site. The term “User” refers to visitors and to those who fill in certain forms for quotes or to contact us. This Policy applies to the services offered by us on our web site and any other features, content, or applications offered from time to time by us in connection with the Web Site (collectively, the “Services”).

I. Personally Identifiable and Other Information We Collect

We collect information from Users of the Web Site.

A. Information About Our Users
Users may wish to request information about us or our products, to participate in our Services (such as quotes, blog comments). In connection with each of those items you may be asked to provide information that could identify you personally, such as your name, email address, ZIP code. Information that you voluntarily provide that is not required by us is provided by you in your sole discretion.

We may supplement the information we collect about you online with outside records from third parties to enhance our ability to serve you, to tailor our content to you. We may combine the information we receive from those sources with information we collect through the Web Site. In those cases, we will apply this Policy to your information, unless we have disclosed otherwise.
B. Aggregated Data
We compile anonymous, aggregated statistics from Users for a variety of internal and marketing purposes. Such purposes include benchmarking, determining appropriate levels of hardware, determining the numbers of employees that will be needed to provide the Services to our Users, and reporting numbers of Users and/or web sites that use the Services. This anonymous, aggregated data is not used in any way that can identify an individual person or User.
C. Web Site Viewing Information
1. Cookies
We use cookies to make the Web Site easier to use and more useful. When you visit the Web Site our servers send a cookie to your computer. By themselves, cookies do not personally identify you, but instead simply recognize the web browser you are using. If you do not otherwise affirmatively provide information about yourself to us, either by, for example, responding to a promotional offer, or filling out a form, you will remain anonymous to us.
There are two types of cookies: session and persistent. Session cookies disappear from your computer when you close your web browser or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We use persistent cookies that only we can read and use to identify browsers that have previously visited the Web Site. We are very careful about the security and confidentiality of the information stored in persistent cookies.
2. Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information does not identify individual users. Log files include internet protocol (“IP”) addresses, device (your computer or other device used to access the Web Site) identifiers browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the Web Site, to see how users move around the Web Site, and to gather demographic information about our user base as a whole. Whenever we associate non-personally identifiable information or a device identifier with your Personal Information, we will treat it as Personal Information. We collect certain anonymous information from your visit to the Web Site via industry standard and commercially available web analytics solutions.

II. Use of Information Collected

We use the information you provide to us to give you access to information you request and to perform the Services; to enable you to participate in a variety of the Web Site’s features such as blog; to improve the Web Site or our Services; to customize your experience on the Web Site or to provide you with specific content that is most relevant to you; to contact you with regard to your use of the Web Site; for internal business purposes; and, for purposes disclosed at the time you provide your information or as otherwise set forth in this Policy. We may also use the information that you provide to us to contact you to further discuss your interest in our company and our Services, and to send information regarding our company or partners (such as marketing promotions and events). We store any voluntarily provided email we receive for archival purposes and for our own marketing purposes if we feel that it is consistent with the nature of the inquiry. The information is collected and stored in a manner that is appropriate for the nature of the data that we collect and the need to fulfill your request. This information is not shared with third parties other than Web Sites that belong to Clockwork Express for their own use, unless you specifically authorize such sharing.
If you have consented to receive promotional materials or notifications from us, we may periodically use your email address to send you such materials related to the Services. Also, in some of the email messages, we use a “click-through URL” linked to content on Web Site. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of customer communications.

III. Information Sharing and Disclosure

A. Non-Personally Identifiable and Aggregated Information
As described elsewhere in this Policy, we may customize the advertising and marketing messages you receive, or may work with outside companies to do so. We prohibit these companies from sharing your information with any third party or from using it for any other purpose. Anonymous click stream, number of page views calculated by pixel tags, and aggregated demographic information may also be shared with our advertisers and business partners.
We may also perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Web Site. In addition, we may in the future inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. We will, however, provide only aggregated data from these analyses to third parties.
B. Personally Identifiable Information
We may in connection with the Web Site use the services of third parties (i.e., technology consultants, hosting company), who may, in the course of providing services to us, be given access to the information you have provided to us. Each of these service providers is contractually obligated to provide services to us in a manner consistent with this Policy.
C. Law Enforcement and Assignment
We reserve the right to disclose your information pursuant to a subpoena or other judicial or administrative order, when required by law, when we believe that disclosure is necessary to protect our rights, the rights of our affiliated companies, the rights or safety of any individual or the public, and rights of our Users or any third party.
D. Your Created Content, Social Networking, and Public Information
The Web Site may permit you to submit information, questions, comments, suggestions, ideas or other content (collectively, “Your Created Content”). Your Created Content may be published online or offline in any media or format (currently existing or hereafter developed). Others may have access to Your Created Content and may have the ability to share it with third parties. We do not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. This Policy does not apply to any information that you disclose publicly, share with others on the Web Site. We are not responsible for the accuracy, use or misuse of any content or information that you disclose or receive through the Web Site.
E. Name and Likeness
We may use your name, likeness and other information that is part of you Your Created Content (or any portion of the content) for advertising, marketing, publicity and promotional activities. For full terms and conditions regarding Your Created Content that you submit to the Web Site, please review our Terms of Use.
F. Storage and Transfer of Information
The Web Site is operated in the United States and intended for users located in the United States. If you are located in the European Union, Canada, or anywhere else outside of the United States, please note that information we collect will be transferred to, processed, and stored in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Web Site or providing us with any information, you consent to this transfer, processing and storage of your information in the United States. Please be aware that any information you provide to us or we obtain as a result of your use of the Web Site that is shared with our affiliates or vendors may be transferred to, processed, and stored at locations outside of the United States if those affiliates or vendors are located outside of the United States. Any information processed, transferred or stored by affiliates or vendors that are located outside of the United States will be subject to applicable privacy laws in the country in which such affiliates or vendors are located. By using or providing your information to the Web Site you consent to the collection, transfer, storage and processing of your information in this manner.

IV. Choice and Unsubscribe

We provide you the opportunity to “unsubscribe”. If you no longer wish to receive our promotional communications, you may unsubscribe by following the instructions included in each communication.

V. Third Party Advertisers and Analytics Service Providers

The Web Site may use third parties such as network advertisers to serve advertisements and may use third party analytics service providers to evaluate and provide us with information about the use of the Web Site and viewing of our content. Network advertisers are third parties that display advertisements based on your visits including to the Web Site and other web sites you have visited.

VI. Links to and Content From Other Sites

Our Web Site may contain links to and content from other web sites, and those third parties may collect web site usage information and information that identifies the computer or device you are using when web pages from the Web Site are sent to your browser. We are not responsible for the privacy practices or the content of non-Clockwork Express affiliated web sites. Non- Clockwork Express affiliated linked web sites are not under our control and we are not responsible for the contents of any such linked sites, any link contained in such linked sites, or any changes or updates to such sites. Links to non- Clockwork Express affiliated web sites are provided only as a convenience. We do not endorse any link made available through our Web Site that is not a Clockwork Express affiliated web site. We encourage all users of our Web Site to read the privacy policies of each and every web site visited when linking directly from our Web Site.
This Policy applies only to information collected by the Web Site.

VII. Public Areas of the Web Site

If you use a public area of the Web Site, you should be aware that any information you submit there can be read, collected, or used by other users, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these public area of the Web Site.
In addition, if you provide to us directly, or you choose to post on the portions of the Web Site that are viewable by others, any comments, ideas, or suggestions that are accompanied by your name, or your first name and your last name initial, we may use both your comments, ideas, and suggestions, and your name, for our marketing purposes without compensation or acknowledgment of any kind.

VIII. Changes in this Privacy Policy

We reserve the right to modify this Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page. Your continued use of the Web Site after we post a revised Policy constitutes your acceptance of the new Policy and its terms. If, however, we materially change our practices regarding the collection or use of your information, your information will continue to be governed by the Policy that was in place at the time you provided the information less we provide notice to you of the changes in the Policy and you do not object to the change.

IX. Contact Information

If you have any questions about this Privacy Policy, please contact us at the email address listed below.
Clockwork Express, Inc.
http://www.clockworkexpress.com/
tony@clockworkexpress.com